• Application Deadline: Thu, 30 May 2024 00:00:00 GMT
• Position: Fulfilment Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Summary

We are seeking an experienced and detail-oriented Fulfillment Officer to join our team. As a Fulfillment Officer, you will be responsible for ensuring the timely and accurate delivery of products to our customers. If you have a proven track record of 3 years in a similar role and a passion for logistics and customer satisfaction, we encourage you to apply.

Responsibilities

• Daily record of sales


• Receive and process orders from HMOs and telemedicines partners daily.


• Relate with HMOs and update them on the status on orders accordingly.


• Relate with pharmacies to get details of requests for customers


• Follow-up on partners via WhatsApp, SMS and phone on pending transactions


• Send invoices to the Reconciliation Manager via various invoice groups.


• Monitor and resolve any fulfillment issues or discrepancies


• Implement process improvements to increase efficiency and customer satisfaction

Requirements

• B.Sc / HND or OND with 3 years work experience in similar role.


• Strong attention to detail and organizational skills


• Excellent communication and problem-solving skills


• Ability to work in a fast-paced environment and meet deadlines


• Proficiency in Microsoft Excel and inventory management software