Job Description
Our client is an upcoming boutique hotel located in a choice area of Umuahia, Abia State, Nigeria. It boasts of state-of-the art facilities comparable to what is obtainable in other world-class hotels around the world. The hotel, to be opened soon, will offer best-in-class service for a consistent, memorable guest experience. To drive this initiative, we are recruiting hospitality leaders to fill the following positions:
Job Purpose: To obtain the highest level of profitability in the hotel while maintaining quality and exceptional service.
Key Responsibilities:
- Ensure a smooth Front Office operation and highest standards of service delivery to guests.
- Oversee the operations of the hotel focusing on operational excellence and high standard of service delivery at all guest outlets.
- Ensure that the hotel attains the highest level of profitability by maximizing room sales and other revenue centres.
- Control and maintain an efficient organization and work methods in the department and hotel.
- Maintain good internal relations and communication.
- Develop and maintain external relations with the hotel stakeholders to facilitate hotel operations.
Requirements:
- Possession of a first degree or HND in a relevant field of study and a minimum of 6 years’ work experience in a similar department in a Hotel, 3 of which must be at a supervisor level and above.
- Knowledge of computer applications, use of Property Management System (PMS) like Opera and an excellent communication skill is required.