• Application Deadline:
• Position: Assistant Business Manager


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Assist the BusinessManager in planning and implementing strategies to attract customers


• Coordinate daily customer service operations (e.g. sales processes, orders and payments)


• Track the progress of weekly, monthly, quarterly and annual objectives


• Monitor and maintain inventory


• Evaluate employee performance and identify hiring and training needs


• Supervise and motivate staff to perform their best


• Coach and support new and existing Sales Associates


• Monitor retail operating costs, budgets and resources


• Suggest sales training programs and techniques


• Communicate with clients and evaluate their needs


• Analyze consumer behavior and adjust product positioning


• Handle complaints from customers


• Create reports, analyze and interpret retail data, like revenues, expenses and competition


• Conduct regular audits on the operations of the business


• Make sure all employees adhere to company’s policies and guidelines

Requirements and skills

• Proven experience as anAssistant Business Manager or similar position


• Experience with recruiting and performance evaluation processes


• Familiarity with financial and customer service principles


• Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics


• Proficient user of MS Office (MS Excel in particular)


• Leadership and organizational abilities


• Interpersonal and communication skills


• Problem-solving attitude


• Flexibility to work in shifts


• BSc/BA in Business Administration or relevant field; MSc/MA is a plus