• Application Deadline: Wed, 5 Jun 2024 00:00:00 GMT
• Position: Customer Service Officer (ES00404)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Customer Care 
  

Reporting to the Chief People Officer, the successful candidate will be the primary contact with clients with responsibility for addressing inquiries, resolving issues, and providing guidance.  He/she will also manage general administrative tasks for the CPFA, including organising company events, as well as coordinating travel and other logistics arrangements.

Qualifications, Experience and Attributes

• A good bachelor’s degree.


• A minimum of two (2) years’ experience in customer service, preferably within the Financial Services industry or Pension Administration sector.


• Excellent communication skills with the ability to communicate complex information clearly and effectively.


• Strong people skills, with the ability to build rapport, foster trust, and maintain positive relationships with clients and colleagues.


• Sound problem-solving skills.