• Application Deadline: Fri, 31 May 2024 00:00:00 GMT
• Position: Head of Ticketing


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 - 5 years


• Location Abuja


• Job Field Travels & Tours 
  

Job Description

• Develop and implement strategies to maximize revenue from on-street parking ticketing operations.


• Analyze parking data and market trends to inform pricing strategies and allocation of resources.


• Lead and manage a team of ticketing officers responsible for enforcing parking regulations and issuing tickets.


• Provide training, guidance, and performance feedback to ensure effective enforcement and customer service.


• Oversee the implementation and management of ticketing technologies, such as mobile payment systems and enforcement software.


• Ensure that systems are operational and optimized to streamline ticket issuance and data collection.


• Stay informed about relevant parking regulations, laws, and policies.


• Ensure that ticketing operations comply with legal requirements and local ordinances.


• Develop and implement initiatives to enhance customer satisfaction with the parking experience.


• Address customer inquiries, complaints, and feedback related to ticketing operations.


• Monitor and analyze revenue generated from on-street parking ticketing.


• Develop budgets, forecasts, and financial reports to track performance and identify opportunities for improvement.


• Collect and analyze data related to parking violations, ticket issuance, and revenue collection.


• Generate reports and insights to support decision-making and evaluate the effectiveness of ticketing strategies.


• Collaborate with other departments, such as parking management, law enforcement, and city officials, to coordinate efforts and achieve common goals.


• Liaise with external stakeholders, including community groups and business associations, to address concerns and foster positive relationships

Education and Experience

• A minimum of Bachelor’s Degree in any field.


• 4-5 years of experience in parking management.


• Military experience is a must.

Required Competencies:

• Strong understandingof people management.


• Interpersonal skills such as teamwork and good listening skills.


• Excellent communication skills.


• Ability to manage time and organize.


• Strong leadership skills


• Ability to multitask.