• Application Deadline:
• Position: IT Support Staff


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.


• Install, configure, and maintain computer hardware, software, systems, networks, printers, and peripherals.


• Troubleshoot hardware and software issues, diagnose and resolve technical problems promptly.


• Perform routine maintenance tasks to ensure the smooth operation of IT systems.


• Keep abreast of the latest technologies and developments in IT to provide effective support and recommendations.


• Stay updated on social media trends, tools, and best practices to continually improve the organization's social media presence.


• Produce high-quality written and visual content for social media posts, blog articles, newsletters, and other marketing materials.


• Foster meaningful interactions with the organization's online community by responding to comments, messages, and inquiries in a timely and professional manner.

Requirements

• A minimum of Bachelor’s Degree in Computer Science.


• 2 - 3 years relevant work experience.


• Previous experience in an IT support or helpdesk role is required

Required Competencies:

• Proficiency in various operating systems.


• Understanding of basic networking principles and the ability to troubleshoot network issues.


• Knowledge of computer hardware components and experience with hardware troubleshooting and repairs.


• Familiarity with common software applications, as well as the ability to support and troubleshoot software issues.


• Basic understanding of cybersecurity principles and best practices.