• Application Deadline:
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Delta


• City Asaba


• Job Field ICT / Computer 
  

Job Summary

• To manage and maintain the network infrastructure of Norsworthy Farms, as well as the acquisition, installation, maintenance, troubleshooting and repair of computer hardware devices.


• To manage all software applications running on the hardware devices and ensure that they provide adequate support to Norsworthy Farms in order to achieve set objectives.

Duties and Responsibilities

• Provides robust IT platforms and infrastructure to support Norsworthy Farms’ business operations.


• Assists in implementing IT strategies, policies and procedures.


• Provides technical support to users on network issues.


• Administers day-to-day operations of networks and servers


• Implements LAN/WAN maintenance and management procedures.


• Establishes and maintains user accounts, profiles, file sharing, access privileges on the company applications.


• Installs, supports and maintains physical servers and appliances.


• Oversees the day-to-day operation of computer networks within Norsworthy Farms.


• Oversees the Enterprise Security application (Sophos) for Norsworthy Farms.


• Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used.


• Assists the Head, Information Technology in the deployment of computer hardware around the company.


• Maintains logs and records of daily data communication transactions, problems, and remedial actions.


• Provides support and maintenance to the business’ software and applications.


• Creates accounts for new users in the company’s active directory server and assigns access rights to software applications.


• Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately


• Supervises and performs hands on training for computer users and operators.


• Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data and applications.


• Performs the addition, removal and updates of staff data and access rights in line with the information security policy

Qualifications

Required:

• Minimum of Two (2) years’ experience in the information technology department of a similar organisation


• Candidates should possess a Bachelor’s Degree / HND in Computer Science or a related discipline


• Preferred Candidate should reside within Asaba and environs