• Application Deadline: Thu, 30 Jun 2022 00:00:00 GMT
• Position: IT Intern


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience None


• Location Abuja


• Job Field ICT / Computer  , Internships / Volunteering 
  

DEPARTMENT

ICT

REPORTS TO

TEAM LEAD, IT.

GENERAL JOB DESCRIPTION

 A successful IT Support intern must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks, and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

DUTIES & RESPONSIBILITIES

• Set up workstations with computers, mobile devices, and necessary peripheral devices (routers, switches, firewall, printers, etc.)


• Assist IT Lead in all stages of the day-to-day operation of the Peniel Apartments.


• Rendered support to the IT Lead where necessary


• Rendered IT support service to function event


• Provide IT support to both Admin staff and guest


• Support IT Lead in maintaining hardware, software, and other systems


• Assist with troubleshooting issues and provide technical support


• Organize and maintain IT resources


• Diagnose, evaluate and resolve simple problems and escalate complex cases to the IT Lead


• Lend IT support in areas such as cybersecurity, web application/management, and data management


• Support and set up multiple platforms, including desktops, laptops, mobile devices, and video conferencing equipment.


• Completing IT support logs.


• Additional responsibilities and tasks can be added at any time according to the needs of Peniel Apartments.

EDUCATION & TRAINING

A bachelor’s degree in Computer science and/or certification.

KNOWLEDGE & EXPERIENCE

N/A

SKILLS & ABILITIES

• Implementing new network solutions and/or improving the efficiency of the current network


• Network administration.


• Good knowledge of cloud computing and implementation


• Excellent problem-solving skills.


• Superb analytical skills.


• A positive, can-do attitude and willingness to get the job done.


• Proactive, motivated, and possess poise and self-confidence.


• Intellectually curious and customer focus


• Strong work ethic, self-motivated and detail-oriented


• Ability to work well in teams


• Good written and oral communication skills


• Ability to follow instructions accurately


• Ability to learn new things and carry out research to resolve issues


• Strong interpersonal skills.