• Application Deadline:
• Position: Client Fulfillment Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Enugu


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Brief

• We are an Asset and Financial Management company with Head Office in Enugu urgently looking for a dedicated and detail-oriented individual to join our team as a Customer Fulfillment Officer.


• The ideal candidate will be responsible for overseeing the entire service fulfillment process, ensuring that customer request is processed accurately and delivered on time.


• This role requires a high level of organization, excellent communication skills, and the ability to work under pressure.


• The Fulfillment Officer will collaborate with various departments, including client relation management, Advisory, and other operations department, to ensure a seamless and efficient operation.

Job Responsibilities

• Collaborate with the Advisory team to address clients’ needs and concerns.


• Executes the mandates of the clients and ensure that their desired results and objective are achieved in a timely manner.


• Implement and maintain efficient fulfillment processes and procedures that meets the organization’s expectation


• Ensure compliance with all relevant regulations and standards.


• Develop and maintain strong relationships with clients


• Identify opportunities for process improvements and cost savings.


• Prepare and present regular reports on fulfillment activities.


• Assist in the development and implementation of fulfillment strategies.


• Stay up-to-date with industry trends and best practices.

Job Requirements

• Bachelor's Degree in Mass Communication / Marketing or any related courses.


• Minimum of 3 years of experience in Client fulfillment or a similar role.


• Excellent organizational and time management skills.


• Ability to work under pressure and meet tight deadlines.


• Strong problem-solving and analytical skills.


• Excellent communication and interpersonal skills.


• Attention to detail and a high level of accuracy.


• Ability to work independently and as part of a team.


• Proficiency in Microsoft Office Suite.