Customer Service Representative at LEAM Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
88807
Job Views
77

Job Description



Responsibilities



  • Manage large amount of incoming phone calls

  • Identify and access customers needs to achieve satisfaction

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits

  • Receive and verify items delivered by carriers/vendors

  • Good teamwork skills.


Requirements / Qualifications



  • HND, B.Sc in any relevant field

  • 1+ years relevant work experience.

  • Excellent communication and problem-solving abilities

  • Strong phone contact handling skills and active listening

  • Customer orientation and ability to adapt/respond to different types of characters

  • Age Range: 24 - 27 years.


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