Job Description
About this opportunity
The primary function of this role is to provide expert-level support of Cloud Infra. Highly specialized in providing technical & proactive support to the customer network. Escalate & Liaise with Vendors & service providers for 4th line support until resolution. Support the provision of accurate reporting on the network to Ericsson teams, Vendors, and Customer, supplying technical/statistical data as required.
What you will do
- Knowledge of Linux operating system commands, Cloud infrastructure OpenStack, Cloud native technologies (Kubernetes)
- Knowledge of 5G Telco Cloud Infrastructure (NFVI, Edge)
- Knowledge of servers HW/SW and their characteristics in Service networks area
- Good understanding of Cloud technologies
- Understanding of IP routing protocols and MPLS will be a plus
- Automation experience through scripting knowledge will be a plus (bash, perl)
- A background working with system architecture components, such as networking and software, is recommended.
- Experience with Ericsson NFVI/CEE/SDI solution is a strong plus.
- Working experience with other vendor's NFV solution is needed is also a plus.
- Experience with Linux and Windows operating systems, scripting languages like Python, and cloud provider ecosystem.
- Excellent attention to detail, as they must constantly monitor systems to ensure there are no external threats.
- Working experience with configuration management.
- Working experience with monitoring and notification systems.
- Understanding of PowerShell, Cloud CLI, shell, Python, Bash.
- Vulnerability and patch management.
- Knowledge about ITIL an IT service management.
You will bring
- Domain experience: Cloud, NFVI, Kubernetes
- Experience in Cloud, NFVI, K8, VMWare, and AWS is required.
- BSC/HND within Electrical Engineering, Telecommunication Engineering, Computer Science, Computer Engineering, Physics, or equivalent.
- Certification in a red hat, Linux, AWS, Azure, CCNA, CCNP
- Certification in ETCP Cloud