• Application Deadline:
• Position: Floor Supervisor


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Summary

• We are seeking a dedicated Floor Supervisor to manage the day-to-day operations of our store and supervise our team of employees.


• This role requires a meticulous and analytical approach to management, encompassing efficient scheduling, problem-solving, and exceptional customer service.

Duties and Responsibilities

• Monitor and analyze store performance to maximize sales and profits


• Uphold store standards in customer service, cleanliness, and product display


• Oversee recruitment, training, and development of store staff


• Communicate and enforce store policies and procedures


• Address and resolve customer complaints and issues


• Monitor employee performance and provide constructive feedback


• Enforce safety procedures and maintain security systems


• Ensure compliance with all local, state, and federal laws and regulations

Requirements and Qualifications

• HND or OND in Business Administration, Management, or a related field


• Proven experience in retail management


• Excellent organizational and problem-solving skills


• Ability to motivate and lead a team


• Strong communication and interpersonal skills


• Outstanding customer service skills


• Proficiency in MS Office and retail software programs


• If you have a strong background in retail management and are adept at leading a team to deliver excellent service and operational efficiency, we would love to hear from you.