• Application Deadline:
• Position: Customer Service Sales Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• City Ikeja


• Job Field Customer Care  , Sales / Marketing / Retail / Business Development 
  

Job Description

• We are looking for a skilled and highly motivated Engineer to join our team as Customer Service Sales Engineer. 


• This position will be responsible to develop new client relationships and business for spare parts, retrofits, and single machine products to customers in in Nigeria.

Tasks

• Prepare and implement action plans, schedules to increase business activities in the assigned territory.


• Establish, manage, and maintain current client and potential client relationships.


• Align and complement market activities together with existing Area Sales/Service Manager.


• Identify sales prospects and develop the accounts.


• Gather and develop service opportunities and report the field activity to the Supervisor.


• Follow up on new leads and referrals resulting from field activity.


• Ensures that client data in CRM is up to date.


• Prepare presentations and proposals.


• Identify, handle, and resolve customer complaints/concerns.


• Participate in marketing events such as seminars and exhibitions.


• Prepare quotations and generate sales leads for equipment/plant business.


• Achieve sales targets of the company in the market territory.


• Regular forecast on customer service sales reporting.

Required Qualifications

• Bachelor's Degree in Engineering.


• Minimum 5 years of working experience in Grains and Food processing industry, or similar.


• Fluent communication skill in English & French languages; knowledge in Arabic language would be an added advantage.


• Ability to conduct sales conversations and contract negotiations.


• Willingness to travel.


• Preferred qualifications


• PSSR experience is an advantage.


• Deep knowledge of Grains and Food processing.


• Knowledge of sales and customer relationship management.


• Has the ability to develop technical/technological ideal solutions with and for the customers.


• Has a command of presentation and negotiation techniques.


• Problem-solving and decision-making skills.


• Good written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.


• Proven ability to work in a matrix organization.

Benefits

• International & successful company with sustainable prospects for the future.


• Wide technically & modern environment with interesting challenges.


• Professional environment with an open communication culture.


• Exciting Training and Development opportunities.


• Great & dynamic work environment.