Job Description
Our client is a licenced pharmacy located in Ikeja Lagos
SUMMARY
Our client is seeking a highly motivated and dedicated Pharmacist to join their team. As a trusted community pharmacy, they are committed to providing exceptional pharmaceutical care and customer service. If you are a Pharmacist with a passion for patient care and a strong attention to detail, we invite you to apply for this exciting opportunity.
RESPONSIBILITIES
Customer Relationship Role
- Provide pharmaceutical care in line with proper ethics and regulations.
- Provide excellent customer service through tailored health advice and quick resolution of issues.
- Direct customer engagement services through outreaches, texts, and calls
- Efficiently dispense prescription medications accurately and provide patient counseling with ethical standards, and best practice.
- Collaborate with healthcare professionals to ensure comprehensive patient care.
- Provide personalized patient counseling on medication usage, potential side effects, and proper storage.
- Address any concerns or questions patients may have regarding their medications.
- Provide excellent customer service by addressing inquiries, resolving issues, and maintaining a positive and professional demeanor.
Administrative Role
- The Pharmacist is the next promoter of the business, ensure all staff adhere to the values, and follow all processes
- Document customers record according to the agreed profile
- Monitor shelf life and flag 6months to expiry products
- Monitor and recommend inventory to ensure customers’ expectations are met through close monitoring of stock levels, recording out-of-stock, and recommending brands to list on shelf
- Collaborate with other pharmacy staff to maintain a smooth workflow and also manage the performance of assigned junior officers.
- Duly resolve all conflicts and escalate appropriately
- Oversee inventory management, including ordering, receiving, and restocking medications. Monitor expiration dates and remove outdated drugs from inventory.
- Provide monthly reports as may be required
- Perform other duties as may be delegated
REQUIREMENTS
- Pharm.D. degree.
- Minimum of 2 years’ post NYSC experience.
- Experience working in a pharmacy
- Strong knowledge of pharmaceutical regulations and standards.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team-oriented environment.
- Familiarity with pharmaceutical software system.