• Application Deadline: Sat, 15 Jun 2024 00:00:00 GMT
• Position: Customer Relations Officer


• Job Type Full Time


• Qualification Secondary School (SSCE)


• Experience 1 - 3 years


• Location Lagos


• Job Field Customer Care 
  

Duties:

• Respond promptly to customer orders and enquiries.


• Communicate with customers through various channels.


• Acknowledge and resolve customer’s complaints.


• Know the company’s products and be able to answer questions.


• Process orders, forms, and requests.


• Keep records of customers’ interactions, transactions, comments and complaints.


• Full product knowledge for satisfactory prompt responses to enquiries and customers’ orders.


• Maintain a positive, empathetic and professional attitude toward customers at all times.


• Provide feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support. Etc

Qualification: Minimum of SSCE.

Experience: 1-3 years.

Salary: 60,000.

Location: AMUWO-ODOFIN(Mile 2), LAGOS

Note:

• Only candidates around the job location should strictly apply.


• High proficiency with the use of excel and email.


• A Female candidate with strong communication skills is preferred.