• Application Deadline:
• Position: Branch Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Rivers


• City Port Harcourt


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Objective

• Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis.


• Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.

Roles & Responsibilities

• Developing and implementing sales plans.


• Drive sales team to meet individual targets for both liability & risk asset.


• Generate profitable operating leases.


• Recruit sales reps and partners to continue the mission of business expansion.


• Segmentation of the region for sales team to ensure better market penetration.


• Evaluate sales strategies for performance against objectives, and making necessary changes as required. 


• Work closely with the strategy and marketing department to ensure consistency in the look and structure of sales collateral materials, packages and proposals etc. 


• Identifies, develops, and implements process improvements towards improving customer satisfaction, improving sales efficiency, etc.


• Reviewing of transactions and granting approvals.


• Insurance business relationship.


• Recovery of outstanding loan.


• Ensure the sales teams have adequate skills and information to carry out their duties.


• Evaluating employee performance and providing feedback and coaching as needed.


• Recognising employee achievements and encouraging excellence in the work environment


• Conducting regular sales and operations meetings.


• Briefing employees on current sales goals, promotions, and other relevant information


• Organising marketing activities and events for the branch.


• Increasing brand awareness for the company within the community.


• Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback.


• Resolving customer problems as needed.


• Ensuring compliance with all applicable laws and regulations for the industry within stale of branch location and the country.


• Assessing market conditions and identifying opportunities.


• Managing budgets, allocating branch funds, and defining financial objectives.


• Ensuring branch adherence to high ethical and professional standards.

Key Performance Indicators (KPIs):

• Team’s liability generation & asset creation


• High quality risk assets & increased level of funds generation


• Improved sales process


• Creating an enabling environment to empower staff to meet and surpass individual target


• Team overall performance


• Excellent client experience


• Effectiveness of the leads management system