• Application Deadline: Fri, 7 Jun 2024 00:00:00 GMT
• Position: Core Operations (Intermediate)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Core Operations Job Description (Intermediate) 

• Support in the Division's operational activities such as design and execution of the Division's initiatives and operations.


• Functions also include contributing to revenue matters, understanding general business operations, and working with other teams on projects, project status reporting and execution of change control processes.

Roles and Responsibilities

• Periodic reconciliation of transactions processed through the platform.


• Monitoring of transaction processing and facilitation of timely resolution of identified exceptions by relevant stakeholders.


• Periodic reporting on payments processed, analysis of trend and provision of ad hoc management reports required for decision making and effective management of activities on the platform.


• Use of available tools and personal judgement to identify and report on suspicious transactions.


• Provision of relevant feedback on observed system challenges, bugs, and desired new features on the platform.


• Analysis and resolution of settlement and other operational issues that may be escalated by customer service team, partners/aggregators, and other relevant stakeholders.


• Rendering of relevant statutory and/or regulatory returns, if any.


• Configuration of rate changes, product pricing and other front-end updates that may be required.


• Facilitation of training for new users on the platform.


• Periodic revenue assurance reviews aimed at identifying, recovering, and preventing income leakages.

Basic Requirements

• Minimum of 3 years’ experience in operations in the financial service sector, preferably in banking and/or e-payment sector.


• A minimum of a first degree in any course of the numerical fields.


• Analytical Thinking


• Dependable and Available


• Understanding of legal and regulatory policies/documents


• Strong Communication and Interpersonal Skills


• Strong Reporting skills


• Attention to Detail


• Problem Solving


• Adaptable and Positive


• Stakeholder management


• Team Player


• Global minded