Retail Sales Manager at WorQulture

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
89491
Job Views
85

Job Description



Responsibilities



  • Develop and execute sales strategies to meet and exceed store targets.

  • Monitor sales performance metrics and analyze data to identify areas for improvement.

  • Lead by example in driving personal and team sales performance.

  • Recruit, train, and develop a high-performing sales team.

  • Provide ongoing coaching, feedback, and performance evaluations.

  • Foster a positive and motivating work environment.

  • Ensure the team delivers an exceptional customer experience consistent with our luxury brand.

  • Handle complex customer inquiries and resolve issues efficiently.

  • Develop and maintain strong relationships with high-value customers.

  • Oversee daily store operations, ensuring a smooth and efficient workflow.

  • Manage inventory levels and coordinate with the purchasing team to ensure optimal stock levels.

  • Maintain visual merchandising standards to enhance the store’s luxury appeal.

  • Collaborate with the marketing team to plan and execute in-store events and promotions.

  • Utilize CRM systems to track customer preferences and tailor marketing efforts.

  • Stay updated on industry trends and competitor activities to inform sales strategies.

  • Prepare regular sales reports and present insights to senior management.

  • Conduct market research to understand customer needs and identify new sales opportunities.

  • Utilize sales data to forecast trends and set realistic sales goals.


Qualifications



  • Bachelor’s degree in Business, Marketing, or related field preferred.

  • Minimum of 3 years of experience in sales management, preferably in a luxury retail store

  • Strong leadership and team management abilities.

  • Excellent interpersonal and communication skills.

  • Proven track record of achieving sales targets.

  • Strong analytical and problem-solving skills.

  • Proficient in Microsoft Office Suite and CRM software.


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