Job Description
As a Project coordinator, you will be part of an established high performing team accountable for coordinating all aspects of business administration associated with the lifecycle of a project. You will be responsible for all aspects of project coordination, business administration and invoicing throughout the lifecycle of client consultancy projects, from initial set-up right through to and including client invoicing.
Task and Responsibilities
- Triage requests in team mailbox and ensure responses completed within SLA.
- Create projects in line with SLA within Microsoft Dynamics 365.
- Check and qualify project data and documentation and resolve inaccuracies or missing information.
- Coordinate and complete regular project lifecycle and administration tasks.
- Undertake regular client invoicing throughout month.
- Upload invoices to client invoicing portals.
- Investigate and resolve invoice queries and raise credit notes.
- Maintain internal stakeholder relationships to ensure efficient exchange of information regarding project data.
- Run WIP reports and prepare for stakeholder meetings.
- Attend and contribute to stakeholder meetings on project status and delivery timescales to aid timely invoicing, ensuring accurate commentary is recorded on project trackers.
- Act as a point of contact for project administration and provide ad-hoc support to project managers and internal delivery teams.
- Collaborate with internal teams including Finance and Business Operations to ensure prompt resolution of project related or invoice queries.
- Assist and contribute to project reporting.
Requirements
- Relevant experience in a similar project coordination or billing specialist role.
- Self-starter, with a proactive approach to workload.
- The ability to work independently with a passion to learn.
- Strong organisational and administrative skills.
- Confident communicator, verbally and in writing, with a variety of stakeholders
- Client focused with the ability to resolve queries efficiently.
- Experience in a high-volume transactional role.
- The ability to handle multiple priorities with a structured approach.
- Exhibit a high degree of professionalism and resilience.
- Strong IT skills and experience of MS Dynamics 365 or similar ERP preferred.
- Excellent level of accuracy and attention to detail.