• Application Deadline:
• Position: Operations Manager (Fashion)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

• We are seeking an experienced and dynamic Fashion Operations Manager to lead our retail team and drive the success of our fashion store.


• The ideal candidate will have a passion for fashion, exceptional leadership skills, and a proven track record of delivering outstanding customer service and achieving sales targets.


• As an Fashion Operation Manager, you will be responsible for overseeing all aspects of store operations, including staff management, inventory control, visual merchandising, and customer engagement.

Responsibilities:

• Lead and motivate a team of retail associates to deliver exceptional customer service and meet sales targets.


• Develop and implement effective sales strategies to drive revenue growth and maximize profitability.


• Monitor and analyze sales performance metrics to identify areas for improvement and implement action plans accordingly.


• Ensure the store maintains high standards of visual merchandising and product presentation to enhance the customer shopping experience.


• Manage inventory levels and conduct regular stock checks to ensure accurate stock levels and minimize shrinkage.


• Train, and develop store staff to ensure they have the necessary skills and knowledge to perform their roles effectively.


• Maintain a safe and clean store environment, adhering to health and safety regulations and company policies.


• Handle customer inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the customer's satisfaction.


• Collaborate with the marketing team to plan and execute promotional events, sales campaigns, and product launches to drive foot traffic and increase sales.

Qualifications:

• Bachelor's degree in Business Administration, Fashion or related field preferred.


• At least five years’ experience as a Fashion Operations Manager or similar role in the retail industry.


• Strong leadership and managerial skills with the ability to motivate and inspire a team.


• Excellent communication and interpersonal abilities.


• In-depth knowledge of fashion trends, brands, and products.


• Proficient in Microsoft Office suite and retail management software.