• Application Deadline:
• Position: Store Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Procurement / Store-keeping / Supply Chain 
  

Job Summary

•  We are seeking a highly organized and disciplined Store Manager to oversee the daily operations of our retail outlet.


• The Store Manager will be responsible for managing staff, enhancing customer satisfaction, meeting store targets, and maintaining operational excellence.

Key Responsibilities

Store Operations: 

• Oversee the day-to-day operations of the store, ensuring compliance with company policies and industry regulations.


• Inspection of all materials coming into the store to ensure items are of right quality, quantities and specification,


• Ensure all materials requests are approved by the appropriate authority before issuance to employees/user department and other sister companies.


• Ensure there are no obsolete stock or expire stock in the store at every point in time. 


• Ensure all unused materials are reported timely to the line Manager and account for proper documentation on the ERP.


• Report to account on all assets in store and document movement from time to time.


• Coordinate with internal auditor to organize monthly stock count and ensure accuracy of all inventories on the system and physical. 


• Team Leadership: Manage and motivate the store team to increase sales and ensure efficiency. Handle staffing requirements, including the recruitment, training, and development of staff.


• Inventory Management: Manage inventory levels and ensure the stock is well-maintained and logged accurately. Implement inventory audits and control wastage.


• Sales Targets: Set and achieve sales targets, working closely with the sales team to maximize performance.


• Customer Service: Ensure high levels of customer satisfaction through excellent service. Resolve customer issues and complaints promptly.


• Reporting: Prepare detailed reports on buying trends, customer needs, and profits. Conduct regular analysis to make data-driven decisions for operational adjustments.


• Budget Management: Manage budget and forecast monthly and annual profits. Control expenses and analyze store financials to optimize profitability.


• Safety and Security: Ensure the store environment is safe and secure, protecting staff and customers. Monitor security protocols and handle emergencies effectively.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Retail Management, or relevant field.


• Proven experience as a Store Manager or similar managerial role, preferably in an ISP or telecommunications environment.


• Strong organizational and disciplined leadership skills with the ability to multitask.


• Excellent communication, interpersonal, and customer service skills.


• Proficient in MS Office and store management software. Must have knowledge of TEAMS or demonstrate a willingness to learn quickly. Familiarity with TEAMS is essential for effective communication and workflow management within our company.


• Strong analytical skills and data-driven thinking.


• Ability to work under pressure and manage challenging situations.

Benefits

• Competitive salary package.


• Health insurance.


• Opportunities for professional development and training.


• Dynamic and supportive work environment.