• Application Deadline:
• Position: Senior Analyst, Product Delivery


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Project Management 
  

Reference ID: R-147470

Overview

• Responsible for the project management and delivery of new and complex products/platforms and services


• Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan.


• Acts as the knowledge expert on new and complex products and the most effect means of delivery.


• Oversees development of delivery process maps that articulate all assets and functions to be coordinated.

Responsibilities

• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects


• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process


• Contributes to the delivery of integrated solutions that address customer needs


• Supports Product Delivery teams, internal partners and key stakeholders to provide support in a market or region


• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers


• Analyzes data from product delivery projects and reports on performance relative to success metrics


• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs


• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks.

Requirements

• Moderate professional experience in financial services, cards, payments or another related field.


• Understands Mastercard’s product delivery process.


• Experience working at Mastercard facilities and on Customer business locations.