Head of Design at Safeguard Global

Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
90206
Job Views
76

Job Description



How you will make a difference:



  • Lead design initiatives, utilizing expertise in design disciplines such as design thinking, service design, LeanUX, user experience design, and interface design.

  • Adopt a player-coach mindset, balancing deep immersion in design disciplines with strategic alignment around business, product, platform, and customer needs.

  • Conduct research and translate insights into tangible, holistic, and human-centered frameworks (e.g., customer journeys, ecosystem maps).

  • Facilitate co-design activities (e.g., workshops).

  • Anchor the design process in user needs as well as business value and feasibility.

  • Manage stakeholders and take them on the design journey.

  • Navigate complex systems of touchpoints and champion a problem-first approach.

  • Help identify pain points, opportunities, and future paths for our business and customers.

  • Promote design practices within the business and inspire team members on the power of design and the utilization of methods and tools.

  • Lead the Design Guild with dual reporting to the Chief Technology Officer and Chief Product Officer, and develop the craft within Safeguard Global.


What will make you stand out:



  • Strong background in platform-led growth companies with a demonstrated ability to guide the application and value of design systems to designers, engineers, and product managers.

  • Proficient in advanced and emerging technologies, well-versed in design patterns and trends.

  • Proven capacity as a pioneer, tackling significant challenges through experimentation, practical empathy, and data-driven analysis.

  • Expertise in strategic thinking, leadership, innovation, creativity, resourcefulness, platform expertise, analytics, design patterns, experimentation, team building, and design systems.


Requirements:



  • 10 years of relevant experience in design leadership.

  • Experience in leading design initiatives from end-to-end in a fast-paced environment with frequent changes.

  • Strong history of adapting to change and thriving in highly ambiguous situations.

  • Ability to balance process, technology, and creativity to meet complex problems.

  • Excellent communicator at all levels, appreciating the needs of high-performing cross- functional agile teams.


Additional Details:



  • This is a Director-level role.

  • Open to candidates globally.


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