Job Description
About The Opportunity
- The purpose of the role is to monitor the movement of the trucks and escalating anomalies.
- The role ensures accurate and timely tracking, identification, and escalation of potential risks, issues, and opportunities, enabling apt decision-making and required interventions.
Key Responsibilities
- Calling/reporting the current locations of trucks to fleet and management team.
- Follow up/updating the service delivery team on trucks in transit and those delayed at the clients’ place.
- Updating the Diesel department on trucks locations/route/mileage covered and others within 24hours.
- Updating workshop team on route/truck locations
- Reporting idling/Overspeed/diversion in transit.
- Follow up with all our service provider on all tracker installation/issues.
- Escalate journey challenges, delay of trucks at clients place to the appropriate desk.
- Ensure route optimization and report fuel tampering.
Required Skills/Abilities
- Requires a prominent level of planning and organizational skills.
- Excellent reporting skills.
- Requires intermediate to advanced verbal and written communications skills in English (fluency in local language will be helpful.
- Requires ability to anticipate and manage problems.
Education and Experience:
- Bachelor's degree in related field.
- Proven experience in planning or tracking.
- Experience working in a logistics company.
- Candidates should have 2-4 years of experience.