Job Description
- The Brand Channel Partner will play a pivotal role in assisting in managing relationships and fulfilment operations with brands to achieve maximum delivery efficiency and sales growth. The successful candidate report to Brand Channel Manager.
Main Responsibilities
- Manage the order queue to ensure that fulfilment is done timely based on FIFO.
- Assist with the management of an extensive database containing comprehensive information on leading/promising FMCG brands in Nigeria including those signed and trading. This database will serve as a valuable resource for the local brand team's engagement efforts.
- Assist and support sales teams by making periodic engagement calls or visits to signed brands to ensure that all relevant information for efficient sales operations is up to date.
- Assist with the coordination of logistic management from request to arrival, loading and delivery to the customer where and when necessary.
- Assist and manage the process of sample collections from brands and subsequent transfer to respective brand account leads and regional managers.
- Maintain strong relationships with the fulfilment officers in each signed brand to help keep our on-time delivery promise.
Experience we think you'll need:
- Relevant bachelor’s degree, or equivalent combination of education and experience
- Minimum of 3 years professional experience
- Knowledge of the FMCG sector and digital commerce platforms is a plus.
- Keen attention to detail and adherence to deadlines
- Strong data analytics skills.
- Customer centric mindset.
- Negotiation and conflict management skills.
- Good communication, interpersonal and presentation skills.
- Logistic and supply chain experience not a must but would be an advantage.