Job Description
Responsibilities
- Provide strategic and marketing plans to enable the attainment of Good Neighbours Revenue and profitability goals.
- Hire, train, manage and motivate a team of efficient Sales Executive to help drive and achieve the business objectives.
- Drive the growth of Good Neighbours products through exceptional management of existing partnership relationships and signing up new customers.
- Ensure consistent growth of the Bank’s risk assets and liabilities in line withdefined targets.
- Creating and developing new innovative ways to communicate Good Neighbours service to existing and prospective customers.
- Ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
- Conduct direct marketing of the Company’s products and services to help maximize revenue.
- Lead the team to consistently exceed customer’s service expectation and provide prompt response to customer enquiries on products or existing account queries.
- Maintain and develop new customers account, and liaise with operations team to onboard the Customers.
- Define, measure, monitor and report on Sales teamKPI and metrics on a weekly and monthly basis and suggest improvements on an ongoing basis.
- Keeps management informed by submitting activity and reports, such as daily call reports, weekly work plans, monthly and annual territory analysis.
- Monitor competition by gathering current marketplace information on pricing, products, new products etc.
- To study the market conditions, competitions, identify gaps within the market and the substitutes coming into the market.
- To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.
- Contributing to the annual sales and business development plan.
Qualification and Experience
- HND/BSC in Marketing/Finance/Communication from a reputable University.
- Minimum of 5 years banking experience with at least 2 years in a senior management role in a Microfinance Bank.
- A postgraduate degree is an added advantage.
- Marketing, Team Management, Sales & Business Dev. Experience in Financial Services.
Knowledge:
- Knowledge of marketing, sourcing new clients for quality risk assets, and mobilization of deposits.
- Comprehensive knowledge of Microfinance banking products, marketing and business development.
- Sound knowledge of Micro-finance services, procedures, laws and regulations.
- Knowledge of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) acts.
- Strong stakeholder management and teamwork.
- Experience in developing business and sales strategies.
- Knowledge of relationship building and customer management.
Skills:
- Exceptional Partnership relationship management skills.
- Sound business development acumen.
- Ability to achieve set targets in line with organizational goals and objectives.
- A good team player and collaborator across multiple business functions to achieve results.
- Ability to develop long–term profitable relationships with clients.
- Ability to maintain and mine existing business relationships for increased wallet share and profitability.
- Excellent writing and presentation skills.
- Professionalism, Integrity and committment to the company's Vision and Value.
- Goal-oriented, sound interpersonal and negotiation skills.
- Leadership, Supervision and Coaching skills.
- Highly detail-oriented and analytical skills.
- Excellent working knowledge of MS Office suite.