Job Description
Duties and Responsibilities
- To carry out administrative duties to the Laboratory Service Division.
- Create Customer Quotations.
- To be responsible for invoicing and account of customers.
- To order replacement of consumables as and when necessary.
- Maintaining and controlling Laboratories documents/Archiving.
- Coordinate subcontracting, internal or external (where applicable).
- Scheduling and Meeting Management
- Attend meetings and take accurate and concise minutes.
- Distribute meeting minutes to relevant parties.
Performance Measures (KPI’s)
- Must reach growth targets as agreed with N+1.
- Presentation of meeting reports within precisely specified period or 24hrs Max in generic cases
- Manage and update Contact base.
- Build and maintain good stakeholders’ relationships.
- Accurate and timely reporting of business development and sales activities.
- Planning and scheduling of client visits and follow-up meetings
- Embrace BV Core & Business values.
Minimum Qualification & Skills
- Bachelor of Science Degree / HND in Business Administration or other relevant field.
- Minimum two years’ experience working in an office environment.
Competencies & Skills:
- Basic understanding of Laboratory Information Management System (LIMS).
- Knowledge of Flex JD Edwards for procurement/invoicing.
- Be organized.
- Basic office applications, such as word processing and spread sheets etc.
- Ability to work under pressure within time limits by determining priorities and organizing work accordingly.
- High level of attention to detail
- Sound knowledge and experience in procedures specifically related to sample receipt, inventory, and storage Strong communication skills (both written and verbal).
- Able to prioritize and multi-task, strong organizational skills.
- Flexible to accommodate changing priorities.
- Ability to work within a team environment.
Key Behaviors / Competencies and Skills:
- Must be result-oriented.
- Able to deliver work using MO365.
- Ability to deal with difficult tasks.
- Strong communication skills.
- Very good listening skills.
- A Team player and easy to get along with.
- Must demonstrate initiative, integrity and exercise confidentiality.