Front Desk Representative at Alan & Grant

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
90711
Job Views
81

Job Description



Our client helps you   discover the finer things of life as you enjoy and relax in an environment that is truly filled with international hospitality. 



  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)

  • Greet and welcome guests

  • Answer questions and address complaints

  • Answer all incoming calls and redirect them or keep messages

  • Receive letters, packages etc. and distribute them

  • Prepare outgoing mail by drafting correspondence, securing parcels etc.

  • Check, sort and forward emails

  • Monitor office supplies and place orders when necessary

  • Keep updated records and file

  • Take up other duties as assigned (travel arrangements, schedules etc.)


Requirements



  • Proven experience as front desk representative, agent or relevant position

  • Familiarity with office machines (e.g. fax, printer etc.)

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Problem-solving skills

  • Customer service orientation

  • High School diploma (HND, BSc) additional qualifications will be a plus


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