QA & Support Intern at Field Intelligence

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
90745
Job Views
77

Job Description




  • During your one-year internship, you will be working with teams cutting across software engineering, data engineering, operations, and sales.

  • As a QA and support intern, you will be integral in the end-to-end success of business objectives at Field.


Requirements:



  • Basic understanding of software development and related concepts

  • Experience working with Git and GitHub

  • Good troubleshooting skills

  • Good interpersonal and soft skills

  • Desire to work in a structured environment

  • Desire to learn different technical and non-technical skills.


Expectations


Quality Assurance



  • Conduct quality assurance tests on Field technology products

  • Stress-test and find gaps and potential improvements in our tools

  • Field-test mobile tools and conduct on-site troubleshooting

  • Assess and green-light software releases


Support



  • Correspond with users on their issues and complaints

  • Troubleshoot issues and suggest practical solutions

  • Perform bug fixes

  • Perform data queries to draw insights and analysis

  • Conduct user feedback sessions and surveys

  • Analyze user activity to proactively identify user behaviors for design feedback


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