• Application Deadline: Sun, 30 Jun 2024 00:00:00 GMT
• Position: Ecommerce Operations Lead


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 4 years


• Location Lagos


• City Ikeja


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

• Strategic Platform Management: Ensure seamless operation and maintenance of our eCommerce platform to enhance user experience and drive sales effectively.


• Efficient Order Execution: Coordinate end-to-end order fulfillment processes, optimizing logistics to ensure timely product delivery while upholding high service standards.


• SEO Strategy Implementation: Implement SEO strategies and employ keyword optimization techniques to enhance search engine rankings.


• Data Analytics Utilization: Utilize data analytics tools such as Google Analytics for comprehensive performance tracking and reporting.


• Website Design and Navigation Refinement: Refine website design and navigation to enhance user engagement and satisfaction.


• Site Bounce Rate Reduction and Page Functionality Enhancement: Implement data-driven strategies to reduce site bounce rate and improve page functionality, ensuring a seamless user experience.


• Operational Efficiency Analysis: Analyze operational data to identify bottlenecks and streamline processes, thereby enhancing overall efficiency.

Desired Skills & Experience

• First Degree from a reputable higher institution


• A minimum of 4 years experience in a similar role


• Excellent skills in code writing


• Strong proficiency in developing web applications with HTML, CSS, HTL, and JavaScript


• Experience in ecommerce and retail environment will be an added advantage


• Excellent verbal and written communication skills


• Strong Micro excel skill


• A good team player


• Good interpersonal and people skills


• Good organizational Skill


• Ability to manage time and prioritize tasks


• Strong ability to pay attention to detail

KPI: Key Performance Indicators

• Conversion Rate:
  
  
  
  • KPI: Maintain a conversion rate of over 0.35%.
  
  
  
  


• Website Speed and Performance:
  
  
  
  • KPI: Ensure the website loads within 3 seconds.
  
  
  
  


• Abandoned Rate:
  
  
  
  • KPI: Keep the abandoned rate below 0.2%.
  
  
  
  


• Increase in Site Traffic:
  
  
  
  • KPI: Achieve an increase in site traffic of over 19,000 visitors.