• Application Deadline:
• Position: Site IT Support Officer- BAGCO


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

THE JOB

• Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.


• Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.


• Manage the configuration and installation of approved software & hardware on all company-supplied computers.


• Proactively manage the running of telephone network services.


• Specify and ensure the purchase of all computer equipment.


• Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.


• Track and maintain computer equipment inventories.


• Diagnose, troubleshoot, and resolve computer hardware and software issues.


• Ensure compliance with QMS and FSMS requirements in assigned work.

THE PERSON MUST

• Have excellent customer service, strong interpersonal and effective communication skills.


• Able to collaborate and engage with cross functional business stakeholders.


• Possess analytical and problem-solving abilities.


• Possess the ability to organize resources and establish priorities.


• Be able to work independently and collaboratively with a team.


• Have a keen eye for details.

QUALIFICATION

• 1st degree (BSC/HND) in Computer Science or related course.


• IT Information Library (ITIL) & Microsoft certification.


• Security & network certification are added advantage.

EXPERIENCE

• 3 years experience in similar capacity.


• Knowledge of current trends and developments in information technology.