Telesales Executive at Milano Properties Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
90937
Job Views
123

Job Description




  • We are looking to hire an experienced, customer-oriented telesales executive (full-time on-site) to utilize inbound and outbound telephone calls to achieve sales targets.

  • The telesales executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

  • You should also be able to liaise with the appropriate departments to resolve customer complaints.


Telesales Executive Responsibilities:



  • Calling potential customers or leads generated by the company to persuade them to purchase company estates land, house and investment plan.

  • Building and maintaining a CRM database.

  • Continually meeting or exceeding daily, weekly and monthly targets with respect to call volume and sales.

  • Participating in sales team meetings.

  • Ensure clients are taken for inspection and deals are closed

  • Processing all customer purchases accordingly.

  • Generating promising more leads from the existing leads

  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

  • Developing and sustaining solid relationships with customers to encourage repeat business.

  • Using sales scripts proffered by the company to drive sales and respond to customer rejections.

  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.


Telesales Executive Requirements:



  • High Diploma or BSC.

  • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.

  • Certified Sales Professional (CSP) accreditation is advantageous.

  • Proven experience working as a telesales executive or sales executive.

  • Proficiency in all Microsoft Office applications.

  • The ability to follow scripts.

  • Strong negotiation and consultative sales skills.

  • Excellent organizational and problem-solving skills.

  • Effective communication skills.

  • Exceptional customer service skills.

  • High competitive salary, if you're a telesales super star


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