Job Description
DUTIES AND RESPONSIBILITIES
- Interact with customers, take orders for drinks and snacks.
- Plan and present bar menu.
- Serve snacks and drinks to the customer.
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
- Mix ingredients to prepare cocktails and other drinks.
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
- Prepare alcohol and non-alcohol beverages.
- Service wine and Beer to guests.
- Arrange bottles and glasses to make attractive displays.
- Assess customers’ needs and preferences and make recommendations
- Ability to Sell or influence others for up selling and suggestive selling.
- Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
- Serve customers in a friendly and helpful manner.
- Keep the bar counter and work area neat and clean at all times.
- Provide guidance to guests on resort activities, dining options and general resort and regional information.
- Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
- Demonstrate a thorough knowledge of food and beverage products, menus and promotions. Handle and move objects, such as glasses and bottles, using hands and arms.
- Clean up after customers and clean work area.
- Clear ashtrays as and when required.
- Wash glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.