• Application Deadline: Sun, 7 Jul 2024 00:00:00 GMT
• Position: House Keeping Manager (Comfort Hub Hotel Kano State)


• Job Type Full Time


• Qualification BA/BSc/HND , First School Leaving Certificate , NCE , OND , Others


• Experience 8 - 15 years


• Location Kano


• Job Field Hospitality / Hotel / Restaurant 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Main function: Responsible for ensuring the cleanliness of the entire hotel

Reports Directly to: The General Manager

AREAS OF RESPONSIBILITY

• Supervise the entire cleaning architecture of the hotel

SPECIFIC DUTIES AND ACTIVITIES

• Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.


• Document and resolve issues with discrepant rooms with the Front Desk.


• Prepare, distribute, and communicate changes in room assignments. 


• Communicate issues to next shift. Complete required paperwork.


• Ensure uniform and personal appearance of housekeeping staffs are clean and professional.


• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.


• Works effectively with the Engineering/maintenance department on guestroom maintenance needs.


• Prepare a weekly cleaning schedule.


• Obtain list of rooms to be cleaned daily and list of prospective check-outs to prepare work assignments.


• Inventories and stock to ensure adequate supplies.


• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.


• Ensure that each unit of the hotel is neat and ready for the business of the day. This should be properly checked and supervised at least thrice daily.


• Ensure that the public toilets are cleaned and inspected intermittently.


• Supervise the vacant rooms to ensure they are inspected for guest use.


• Take note of damaged items by guest especially in the rooms and public spaces and report directly to the General manager for immediate replacement.


• Ensure that all housekeeping supplies are provided on time as at when due.


• Report housekeeping activities daily to the GM and also provide LOST-BUT-FOUND note book for recoveries.


• Report all disciplinary issues bothering around housekeeping staffs to the GM.


• Ensure weekly record of room amenities and inventory of all items.


• Ensure proper washing of linens/Towels/ from the laundry.


• Provide a weekly-monthly inventory of linens to properly keep stock of lost or damaged items.


• Ensure that the laundry machines are not abused and are properly monitored especially the dryers.


• Ensure cleaning/washing agents are provided in due time for the proper washing of linens.


• Come up with ideas and suggestions that can improve the organization positively.


• Any other assigned roles by the management.