Community Manager/Digital Marketer at CWW Tech Africa

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
91103
Job Views
115

Job Description



Job Responsibilities



  • Respond to inquiries and feedback on all social media platform and information platform.

  • Craft high quality and engaging and interactive contents on social media daily.

  • Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.

  • Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.

  • Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.

  • Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.

  • Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.

  • Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.


Required Skills, Experience & Qualifications:



  •  At least 2 years’ experience in social media/community management

  • Must possess BSc/HND in any Social science related or relevant field

  • Must have completed NYSC

  • Must reside in Lagos

  • Excellent verbal and written communication skills. 


What We Offer



  • A vibrant and innovative work environment.

  • Opportunities for professional growth and development.

  • A supportive team that values creativity and initiative.

  • Competitive salary and benefits package


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