• Application Deadline:
• Position: Customer Care Representative (Morning & Night Shiftting)


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• City Ikeja


• Job Field Customer Care 
  


• Salary Range ₦30,000 - ₦50,000
  

Responsibilities

• Manage incoming calls


• Identify and assess customers’ needs to achieve satisfaction


• Build sustainable relationships and trust with customer accounts through open and interactive communication


• Provide accurate, valid and complete information by using the right methods/tools


• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution


• Follow communication procedures, guidelines and policies


• Take the extra mile to engage customers


• Online customer management and ability to resolve issues.

Basic Requirements

• Minimum of an OND qualification.


• Residence within Ikeja or places closer to Ikeja is a criteria.


• Gender: Female


• Age: 20-27 years.

Salary

N50,000 / Month.