• Application Deadline: Thu, 20 Jun 2024 00:00:00 GMT
• Position: Stock Controller


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Procurement / Store-keeping / Supply Chain 
  

Responsibilities

• Stock management: Physical and system stock receipt and issuance; and stock taking.


• Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.


• Customer service: Log and resolve all customer issues and assist customers in their inquiry


• Branding: Ensure that all posters, demos, and marketing materials are visible; and present themselves diligently as the face of the client.


• Sales Team support


• Issuing and allocating stock and sales material to sales team.


• Offer any support that the sales team requires


• Performing reverse logistics on behalf of the sales team Stock management .


• Receiving stock Issuance of stock to the customers and sales team working in the shop Reverse logistics for returns on a strict schedule without a miss .


• Tracking inventory movement and issuance, ensuring it is up to date Customer service and diagnostics.


• Supporting customer Phone repairs through client elected repair partners.


• Giving clientstandard customer experience to all customers who walk into the shop, attending to all their requests.


• Performing device swaps and cancellations .


• Tracking all pending customer issues and ensuring quick turn-around time.


• Other tasks assigned to them by the supervisor.

Experience / Skills & Competencies / Licences & Certifications / Education Required

• HND / BSc in any field or tertiary training in customer service.


• At least 2 years experience in customer care.


• Front office management is an added advantage Basic excel knowledge.