• Application Deadline: Thu, 30 Jun 2022 00:00:00 GMT
• Position: Technical Sales Engineer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Lagos


• Job Field Engineering / Technical 
  

Industry: Manufacturing (Steel Drums & Lubricants)

Location: Ilupeju

Job Summary:

• Work closely with Product and Sales Managers to provide sales support to clients


• Provide administrative support to sales team


• Support client’s international business initiatives, minute meetings, and assist in sales support.

Principal Duties and Responsibilities:

• Prepare, organize, update and manage customer quotes contracts and other agreements


• Liaise with internal staff to achieve compliance with customer requirements, regarding the delivery schedule.


• Administer and maintain a customer database, contacts, addresses, product portfolio, etc. both in the dropbox and file sharing server


• Manage all aspects of in-life products, including customer feedback, requirements and issues


• Research demands for the organization’s products and services


• Support the evaluation of competitors activities and reporting at regular intervals


• Work with the other sales and marketing teams, other internal stakeholders, and external agencies and vendors to achieve desired sales & marketing goals


• Assist in preparing periodic management reports


• Implement the proper documentation and execution of ISO-QMS and ERP activities for the sales and technical department


• Track and maintain the collection, storage and distribution of additive samples to customers as instructed by the line managers


• Liaise with administrative department to ensure that couriered samples are delivered to the respective client


• Keep record and track the purchase order quantity for steel drums and additives daily


• Maintain a customer complaint log, and work with the relevant Sales Manager to close out


• Maintain the customers enquiries list


• Other duties as assigned by the General Manager Sales & Technical

Competency and Skills Requirements:

• Good oral and written communication skills


• Management over service and relationship management tools


• Good product knowledge on lube additives and steel drums


• Good data gathering and analysis skills


• Good problem analysis and solving skills

Key Performance Indicators:

• Understanding of additive technical sales process


• Product knowledge


• Efficiency and effectiveness in handling assignments to support international sales


• Effectiveness sales department ISO – QMS


• Sample management for clients and suppliers


• Good data gathering and analytical skills

Minimum Qualification:

• 5+ years of experience in marketing


• Bsc./ HND in Chemistry or Engineering


• Good PowerPoint presentation capability


• Ability to work efficiently offsite