• Application Deadline:
• Position: Customer Service Officer


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• Job Field Customer Care 
  

Responsibilities

• Greet and welcome guests as soon as they arrive at the office


• Direct visitors to the appropriate person and office


• Answer, screen and forward incoming phone calls


• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)


• Provide basic and accurate information in-person and via phone/email


• Receive, sort and distribute daily mail/deliveries


• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)


• Order front office supplies and keep inventory of stock


• Update calendars and schedule meetings


• Keep updated records of office expenses and costs

Requirements

• Minimum of OND


• Solid written and verbal communication skills


• Excellent organizational skills


• Customer service attitude