• Application Deadline:
• Position: Associate, Operations and Admin


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Job Summary

• Our client is seeking a highly organized and detail-oriented Operations and Admin professional to join their logistics team. The successful candidate will be responsible for operation and administrative arm of the business, ensuring the smooth day-to-day running of the business, and contributing to the overall efficiency and effectiveness of our operations.

Key Responsibilities

• Provide administrative support to the operations team, including preparing reports, documents, and presentations.


• Coordinate and manage the day-to-day activities of the operations team, including scheduling and dispatching


• Maintain accurate and up-to-date records and databases, including customer information, shipment details, and inventory levels.


• Handle customer inquiries and resolve any issues or concerns in a timely and professional manner.


• Assist in the planning and coordination of logistics operations, including route planning, scheduling, and resource allocation.


• Monitor and report on key performance indicators (KPIs) and metrics


• Identify areas for improvement and implement process improvements to increase efficiency and reduce costs.


• Collaborate with other departments, including HR and finance, to ensure alignment and effective communication.


• Ensure that invoices are sent out as stated in our contracts and ensure ontime collections.


• Responsible for managing the procurement unit.

Requirements

• BSc Degree in Business Administration, Logistics, or related field preferred.


• At least 3 years of experience in an operations or administrative role, preferably in a logistics or transportation company.


• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.


• Excellent communication and customer service skills.


• Proficient in Microsoft Office, particularly Excel, Word, and Outlook.


• Ability to work in a fast-paced environment and adapt to changing priorities.


• Strong attention to detail and accuracy.


• Ability to maintain confidentiality and handle sensitive information.


• Experience with data analysis and reporting tools, such as Tableau or Power BI.


• Knowledge of logistics operations.