• Application Deadline:
• Position: Service Administrator - Fluent in Spanish (Spoken and Written)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Administration / Secretarial  , Art / Crafts / Languages 
  

Job Summary:

As a Service Administrator fluent in both spoken and written Spanish, you will be responsible for providing administrative support to our service department and ensuring seamless communication with Spanish-speaking clients and stakeholders. You will play a crucial role in facilitating efficient service operations and maintaining high levels of customer satisfaction.

Key Responsibilities:

• Act as a primary point of contact for Spanish-speaking clients, addressing inquiries and providing information about services.


• Translate documents, emails, and other communications from Spanish to English and vice versa as needed.


• Assist in scheduling service appointments and coordinating technician assignments.


• Maintain accurate records of service requests, appointments, and customer interactions.


• Prepare service quotations, invoices, and reports in both English and Spanish.


• Collaborate with service technicians and other departments to ensure timely completion of service orders.


• Monitor service performance metrics and assist in identifying areas for improvement.


• Handle administrative tasks such as filing, data entry, and maintaining documentation.

Requirements:

• Bachelor’s degree in Business Administration, Communications, or a related field. (Associate degree with relevant experience may be considered)


• Proficiency in both spoken and written Spanish and English.


• Proven experience in customer service or administrative roles.


• Strong communication and interpersonal skills.


• Excellent organizational and time management abilities.


• Ability to work effectively in a multicultural environment.