Job Description
- Application Deadline: Tue, 30 Jul 2024 00:00:00 GMT
- Position: Customer Support Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 5 years
- Location Rivers
- Job Field Customer Care 
Customer Support Responsibilities:
- Managing incoming calls.
- Building good relationships with customers.
- Resolving complaints and following up on resolutions.
- Identifying customers' needs.
- Following procedures and policies.
Customer Support Requirements:
- Must reside in Abuja.
- High school diploma or equivalent.
- Experience in customer service.
- Strong telephone etiquette.
- Familiarity with CRM tools.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.