Customer Support Representative at EMGE Resources

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
91633
Job Views
95

Job Description

  • Application Deadline: Tue, 30 Jul 2024 00:00:00 GMT
  • Position: Customer Support Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 3 - 5 years

  • Location Rivers

  • Job Field Customer Care 



Customer Support Responsibilities:



  • Managing incoming calls.

  • Building good relationships with customers.

  • Resolving complaints and following up on resolutions.

  • Identifying customers' needs.

  • Following procedures and policies.


Customer Support Requirements:



  • Must reside in Abuja.

  • High school diploma or equivalent.

  • Experience in customer service.

  • Strong telephone etiquette.

  • Familiarity with CRM tools.

  • Excellent communication skills.

  • Ability to manage multiple tasks at once.

  • Ability to adapt to different personalities.


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