• Application Deadline:
• Position: Relationship Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 - 8 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Manage and nurture client relationships to maximize client satisfaction and loyalty.


• Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.


• Understand clients' business goals, needs, and challenges to provide tailored solutions and recommendations.


• Collaborate with internal teams to deliver exceptional service and exceed client expectations.


• Identify opportunities for upselling and cross-selling products or services to existing clients.


• Develop and implement strategies to retain and expand client accounts.

Job Specification

• Must have a B.Sc / BA Degree in Customer Relations or a relevant course.


• Must have 5-8 years client management experience.


• Must have relevant professional certifications.


• Should reside in Lagos or environs.


• Must look professional and presentable.


• Must speak eloquently.