• Application Deadline:
• Position: IT Support Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field ICT / Computer 
  

Responsibilities

• Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.


• Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.


• Manage the configuration and installation of approved software & hardware on all company-supplied computers.


• Proactively manage the running of telephone network services.


• Specify and ensure the purchase of all computer equipment.


• Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.


• Track and maintain computer equipment inventories.


• Diagnose, troubleshoot, and resolve computer hardware and software issues.


• Ensure compliance with QMS and FSMS requirements in assigned work.

Qualifications

• B.Sc/HND in Computer Science or related course.


• IT Information Library (ITIL) & Microsoft certification.


• Security & network certification are added advantages.


• 3 years experience in a similar capacity.


• Knowledge of current trends and developments in information technology.