Job Description
RESPONSIBILITIES
- Adhere to NRC policies, tools, handbooks, and guidelines
- Prepare and develop status reports as required by management
- Promote and share ideas for improvement
- Perform according to the work and development plan
- observe and report damage to office/guesthouse property
- sweep, scrub, mop, and polish floors in the office and guesthouses
- vacuum and clean carpets, rugs, and draperies, wipe down glass surfaces
- dust and polish furniture and fittings and tidy up offices
- clean (metal) fixtures and fittings and wipe down glass surfaces
- empty and clean trash containers and dispose of trash in a sanitary manner, clean and wash basins, mirrors, tubs, and showers
- make up beds and change linens as required, iron and press clothing and linen and tidy up guestrooms
- tidy up rooms and wash windows as scheduled
- iron and press clothing and linen, sort, fold, and put away clean laundry
- maintain all cleaning/cooking equipment and materials in a safe and sanitary working condition
- monitor and report necessary domestic repairs and replacements
- wash dishes and clean the office/kitchen according to agreed hygiene standards
- check all appliances in rooms are in working order
- deliver any requested housekeeping items to guest rooms
- ensure confidentiality and security of guest rooms
- perform any other task assigned by the line manager
Generic professional competencies:
- Minimum of Secondary school cert, additional qualification is an added advantage
- 2 years of working experience in a similar organization
- Ability to Read and write
- attention to detail/ reliability
- listening skills
- adaptability
- planning and organizing
- adaptability/teamwork
- integrity/honesty
- high energy levels
- Must be able to work under pressure
Behavioural competencies
- able to listen and follow instructions
- able to work unsupervised and maintain a professional manner at all times
- displays integrity and honesty
- maintains a positive attitude toward residents, guests, and visitors
- demonstrates attention to detail and thoroughness
- able to follow and adhere to standard policies and procedures