• Application Deadline:
• Position: Health Information Management Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Delta


• City Warri


• Job Field ICT / Computer 
  

Job Overview

• We are seeking a dedicated and detail-oriented Health Information Management Officer to join our Customer Service Department.


• The successful candidate will be responsible for managing patient information, ensuring data accuracy, and providing excellent customer service to patients.

Key Responsibilities

• Maintain and update patient health records with accuracy and confidentiality.


• Ensure compliance with healthcare regulations and data protection policies.


• Assist patients with inquiries related to their health information and medical records.


• Process requests for medical records and manage the release of information in accordance with hospital policies and legal requirements.


• Collaborate with healthcare providers to ensure timely and accurate documentation of patient information.


• Perform routine audits of health records to ensure data integrity.


• Resolve patient complaints and issues related in a professional and efficient manner.


• Participate in continuous improvement initiatives to enhance the quality of customer satisfaction.

Qualifications

• Bachelor’s degree or HND in Health Information Management.


• Certification in Health Information Management is an added advantage.


• Minimum of 1 years of experience in customer service.


• Knowledge of healthcare regulations and standards


• Excellent communication and interpersonal skills.


• Strong attention to detail and organizational skills.


• Ability to handle sensitive information with discretion and confidentiality.


• Proficiency in health information systems and electronic health records.