• Application Deadline:
• Position: IT Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Job Responsibilities

• Provide 1st line support for local and remote end-users, resolving IT related technical issues and providing support for users.


• Able to talk staff through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.


• Skilled in maintenance and repairs of PCs and perform periodic (and preventive) maintenance on them.


• Support branches during downtimes, and promptly escalating the problem while initiating procedures to ensure business continuity.


• Have a good understanding of LAN/WAN technologies.


• Ensure that incidents are logged and tracked using formal documentation.


• Able to handle installation and configuration of computer hardware and operating systems, and applications.


• Able to implement all aspects of Echo-Scan’s IT security and ensure compliance with Data Protection Regulations.

Requirements

• First Degree in Computer Science or related field


• 2 - 5 years’ experience in similar job role


• Excellent problem-solving skills


• Strong computer skills and experience with IT software


• Professional demeanor and competent problem solver.