• Application Deadline: Thu, 4 Jul 2024 00:00:00 GMT
• Position: Fashion Retail Sales Associate


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• City Lekki


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Our client is in need of a Retail Sales Associate who is a passionate and fashion-forward Retail Sales Associate and can play a key role in providing exceptional customer service, drive sales, represent our brand with enthusiasm and style.


• You will also assist customers in finding the perfect outfits and accessories, share your knowledge of fashion trends, and contribute to creating a memorable shopping experience that keeps customers coming back.

Responsibilities

• Welcome and greet customers as they enter the store, providing friendly and personalized assistance to help them find products that meet their needs and preferences.


• Build relationships with customers by engaging in genuine conversations, actively listening to their fashion preferences, and offering styling advice and recommendations.


• Demonstrate a strong understanding of our product offerings and stay informed about current fashion trends, collections, and promotions.


• Assist customers with fitting rooms, offering feedback on fit, styling, and coordinating outfits to enhance their shopping experience and increase sales.


• Process transactions accurately and efficiently using the point-of-sale (POS) system, handling cash, credit card, and other payment methods, and maintaining a tidy and organized cash wrap area.


• Maintain visual merchandising standards by replenishing stock on the sales floor, arranging displays, and ensuring that products are neatly folded, hung, and presented according to brand guidelines.


• Monitor inventory levels, conduct regular stock checks, and communicate product replenishment needs to management to ensure adequate supply and availability of merchandise.


• Assist with store opening and closing procedures, including cash reconciliation, security checks, and ensuring that the store is clean, organized, and ready for the next day's operations.


• Collaborate with team members and management to achieve sales targets, meet performance goals, and contribute to the overall success of the store.


• Resolve customer concerns or complaints promptly and courteously, and escalating issues as needed to ensure customer satisfaction.


• Take Photos of products in the store for social media styling and content creation


• Writing, reviewing, editing, and updating content for the company website, social media pages, marketing


• Prepare and distribute daily and weekly reports


• Oversee and manage inventory on the website


• Coordinate and dispatch items to clients.


• Perform all other duties as assigned daily.

Qualifications

• Minimum of a Bachelor's Degree in any related field.


• Minimum of 2 years experience in retail fashion sales


• Ability to follow instructions and work as part of a team.


• Strong attention to detail and organizational skills.


• Ability to multitask in a fast-paced retail environment, prioritize tasks, and adapt to changing priorities and customer demands.


• Enthusiasm for the fashion industry and a willingness to learn.


• Basic Knowledge in the use of Social Media


• Excellent communications skills


• Flexible to work a shift schedule including weekends.