Restaurant Manager at Pinnah Foods

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
1 year ago

Additional Details

Job ID
92381
Job Views
115

Job Description



Job Description



  • As our company continues to expand its operations, we are actively searching for an experienced Restaurant Manager to join our Sales and Operations team.

  • As the Restaurant Manager, you will be responsible for overseeing the daily operations of a single restaurant outlet, ensuring excellent customer service, effective staff management, and the achievement of financial targets.

  • The ideal candidate will have a strong background in restaurant management, with a focus on delivering high-quality dining experiences and maintaining operational efficiency.


Key Responsibilities



  • Responsible for achieving and exceeding financial targets for the restaurant, ensuring profitability and financial health of the outlet.

  • Plan, prioritize, assign, supervise, and review the work of staff within the restaurant.

  • Ensure all members of the team embrace the company’s mission and vision and effectively carrying out their roles, maintaining high productivity and morale.

  • Manage inventory levels to ensure the availability of necessary ingredients and materials without overstocking.

  • Coordinate with the store department to get ingredients and other items like product packaging for the restaurant.

  • Ensure the restaurant delivers an exceptional customer experience, addressing customer feedback and implementing improvements as needed.

  • Support the development and implementation of training programs to enhance restaurant employees’ skills and knowledge.

  • Foster a culture of continuous improvement and professional development within the team.

  • Ensure that all operations comply with health and safety regulations, maintaining a safe and hygienic environment (facilities and maintenance) for both employees and customers.

  • Conduct regular safety audits and implement corrective actions as necessary.

  • Assist in initiatives for new product development and innovation in Pinnah Foods brands.

  • Stay informed of industry trends and customer preferences to help introduce new menu items.

  • Collaborate with marketing teams to develop and execute promotional campaigns to drive sales and enhance brand visibility.

  • Regularly monitor and report on key performance indicators (KPIs) to the Operations Manager.

  • Use data-driven insights to make informed decisions and drive operational improvements.


Qualifications & Requirements



  • Minimum of University Degree in Business Administration / Hospitality Management, or a related field.

  • Previous experience in the QSR industry is highly advantageous.

  • Minimum of 5 years experience in a restaurant management role.

  • Strong Analytical, Communication and Problem-Solving skills

  • Strong People Management Skills

  • Strong Time Management & Multi-tasking skills

  • Ability to plan, schedule and coordinate effectively.

  • Result Oriented

  • Assertiveness and tenacity

  • Ability to work with all levels of management, build partnerships and team

  • Highly organized and significant ability to multi-task effectively

  • Integrity and Professionalism.

  • Strong commercial and business acumen.


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