• Application Deadline: Thu, 11 Jul 2024 00:00:00 GMT
• Position: Head of IT


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience


• Location Lagos


• Job Field ICT / Computer 
  

Overview:

• We are seeking a dynamic and strategic Head of IT to lead our digital transformation initiatives and drive the implementation of our digital strategy.


• This role requires a forward-thinking leader who can build and manage a team of digital professionals, collaborate with executives, and ensure our digital initiatives align with the broader company objectives.

Key Responsibilities:

• Develop and implement a digital strategy that aligns with the company's goals and objectives.


• Build and manage a team of digital professionals to execute the digital strategy.


• Collaborate with other executives to ensure digital initiatives are aligned with broader company objectives.


• Develop and manage digital product roadmaps, ensuring timely and budget-compliant execution.


• Oversee the development and deployment of digital marketing campaigns, including SEO and social media ad campaigns.


• Develop and manage digital customer experiences across all channels.


• Oversee the development and management of digital content.


• Develop and implement data analytics and reporting capabilities.


• Manage vendor relationships for digital products and services.


• Develop and manage digital security and privacy policies.


• Collaborate with the IT department to ensure digital systems are secure and reliable.


• Stay current with industry trends and emerging technologies to ensure the company is at the forefront of digital innovation.


• Oversee the development and management of e-commerce capabilities.


• Develop and manage social media strategies.


• Manage online reputation and customer reviews.


• Develop and manage digital customer service capabilities.


• Collaborate with HR to recruit and retain top digital talent.


• Manage budgets and allocate resources for digital initiatives.


• Develop and execute digital transformation plans for all areas of the company.


• Develop and maintain the company’s various websites, ensuring they are user-friendly, secure, and up-to-date.

Key Performance Indicators:

• Increase in website traffic and engagement.


• Increase in online sales or lead generation.


• Increase in customer satisfaction with digital experiences.


• Increase in social media engagement and followers.


• Increase in search engine rankings and organic search traffic.


• Improvement in click-through rates and conversion rates for social media ad campaigns.


• Reduction in customer complaints related to digital experiences.


• Increase in efficiency and productivity resulting from digital transformation initiatives.


• Reduction in costs related to digital initiatives.


• Increase in revenue resulting from digital initiatives.


• Increase in brand awareness resulting from digital initiatives.


• Increase in employee engagement and satisfaction related to digital initiatives.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field; Master's degree preferred.


• Proven experience in a senior IT leadership role.


• Strong understanding of digital strategy, digital marketing, and digital customer experience.


• Excellent leadership and team management skills.


• Strong project management and organizational skills.


• Ability to collaborate with executives and other stakeholders.


• Excellent communication and interpersonal skills.


• Knowledge of data analytics and reporting tools.


• Up-to-date knowledge of industry trends and emerging technologies.